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INDUSTRY · SENIOR LIVING

IT for senior living communities — segmented, resident-friendly, hurricane-ready.

An assisted living community runs clinical systems, resident Wi-Fi, family communication, and life-safety tech on the same wires. We keep them separated, secured, and running — including when the storm comes.

Why senior living IT is different from a medical clinic.

Senior communities mix clinical traffic, resident devices, family guests, and life-safety systems on one campus. Where a community is a HIPAA covered entity or business associate, we implement and document applicable technical safeguards and support the technology side of emergency preparedness; your community retains responsibility for its overall compliance and AHCA obligations. Segmentation, eMAR uptime, and hurricane-ready backups are the non-negotiables.

Where senior living IT usually breaks down.

Clinical and resident traffic on one flat network

eMAR carts, resident tablets, family guests, and smart TVs all able to see each other.

eMAR/EHR downtime at med pass

Clinical platforms failing exactly when staff need them, with paper fallback chaos.

No tested plan for hurricane season

Emergency management plans require communication and records continuity; untested backups and single internet lines don't deliver it.

High staff turnover, lingering access

CNAs and agency staff cycling through with shared logins to systems holding resident PHI.

Cameras that fail when liability is on the line

Incident review depends on footage that a dead recorder or blind spot didn't capture.

Families judging the community by its Wi-Fi

Resident and visitor connectivity is now a tour question, not a luxury.

What RANGO evaluates in a senior living IT review.

The review separates the technology RANGO can implement from the facility's applicable HIPAA, AHCA, clinical, and emergency-management responsibilities. We document network boundaries, identity controls, critical-system dependencies, recovery procedures, and the support path staff will use during routine care and severe weather.

Clinical, staff, resident, and guest segmentation

We map devices and traffic into supportable security zones so resident entertainment and guest use do not share trust with systems that handle ePHI or medication workflows.

eMAR and EHR infrastructure dependencies

We identify the connectivity, identity, endpoint, printing, and vendor dependencies that must work during medication pass and shift change.

Workforce identity and device controls

We review shared logins, agency-staff access, MFA, device management, administrator roles, and the speed and evidence of offboarding.

Hurricane and emergency continuity

We verify backups, restore procedures, circuit failover assumptions, contact trees, and the technology sequence that supports the facility's approved emergency plan.

Frequently asked questions

Do you sign a BAA?

When our services involve PHI and a BAA is appropriate, yes, on engagement.

Do you support PointClickCare or other eMAR/EHR platforms?

We support the infrastructure, identity, and file-performance side your clinical platforms run on and coordinate with the vendor; the platforms remain yours.

Can residents get their own Wi-Fi without risking clinical systems?

Yes — segmentation is the core of our senior-living network design.

What about hurricane preparedness?

Geographically separated backups, documented restore procedures, and connectivity failover planning for the technology portion of your emergency plan.

Can you help with cameras and door access?

Yes — camera coverage for common areas and entries plus managed access control with per-person credentials.

Keep residents safe and systems ready — including hurricane season.

A free senior living IT review checks network segmentation, clinical uptime, HIPAA technical controls, and backup restore readiness. No obligation.