Founded on the idea that small businesses deserve real engineers.
We started RANGO in 2016 in Miami Lakes because too many South Florida small businesses were stuck in a bad pattern: pay a flat fee for an "IT contract" and get tier-1 phone-tree triage, junior technicians cycling through their environment, and senior engineers only available when something was already broken.
That model never made sense to us. The technology that runs a 50-person dental practice, a 30-person manufacturing line, a 100-person professional services firm - it deserves the same engineering attention that an enterprise gets, sized and priced for the business that actually owns it. So we built RANGO around the opposite of the typical MSP: senior engineers answer the phone, every environment is documented before it is billed, and the technology is set up to work quietly so you can stop thinking about it.
Ten years in, that is still the operating principle. The clients who left their previous IT provider for us mostly stay for years. The team we have built lives in or near Miami Lakes. The relationships are personal because IT, done right, is personal - you are trusting someone with the systems that your business runs on.