No Security Risk Analysis on file
HHS/OCR's first audit request. Most practices don't have one, or have one from 2019 that hasn't been updated.
INDUSTRY · MEDICAL & DENTAL
IT for medical and dental practices — HIPAA IT, imaging-friendly, and patient-aware.
We support practices across South Florida with the technology specific to healthcare: HIPAA documentation, imaging system uptime, practice-management integrations, secure messaging, and restore-tested backups that bring a patient's file back quickly.
A medical practice's IT isn't just IT — it's patient care infrastructure.
In a dental or medical office, every minute of downtime has a patient in the chair. A slow workstation at the front desk delays scheduling. A flaky Wi-Fi signal in an operatory stalls imaging. A backup that hasn't been tested lets a ransomware event become a reportable breach. The IT baseline for healthcare has to be higher — and documented — because HIPAA doesn't audit intentions. We implement and document the technical safeguards HIPAA requires; your practice retains responsibility for its overall compliance program.
Where practice IT usually breaks down.
Imaging system slowdowns
Digital X-ray and CBCT systems hate underpowered Wi-Fi and inadequate switching. Five seconds of lag compounds across a day of patients.
Shared user accounts
Front-desk staff sharing a single login is an HIPAA unique-identifier violation and a real risk during turnover.
Unverified backups of practice-management data
Dentrix, Eaglesoft, OpenDental, athenahealth, Dolphin — we've seen backups that 'ran' nightly but couldn't actually restore.
Email from a shared alias with no MFA
An unauthenticated shared inbox receiving patient communication is a breach-waiting-to-happen.
Legacy imaging servers still running Windows Server 2012
Unsupported OS in a PHI environment. Both a security and compliance gap.
What a properly supported practice looks like.
The services most relevant to medical & dental businesses:
HIPAA IT Compliance
Security Risk Analysis, access control, audit logs, backup verification — documented and defensible.
View service →Managed IT Services
Day-to-day support, imaging system uptime, practice-management vendor management.
View service →Cybersecurity & Threat Protection
MFA, email security, endpoint protection, phishing simulations — the controls HIPAA expects.
View service →Cloud Backup & Disaster Recovery
Tested restores of practice-management databases, with retention set to support your HIPAA compliance efforts.
View service →Business Wi-Fi & Networking
Clinical-space Wi-Fi that doesn't drop mid-procedure. Proper segmentation of guest, clinical, imaging.
View service →Microsoft 365 Consulting
Email security, patient messaging hardening, calendar integrations with scheduling systems.
View service →Case snapshot
A 4-location dental group in Miami-Dade came to us after a failed HIPAA audit. In 90 days we completed a Security Risk Analysis, deployed MFA across all users, upgraded their Wi-Fi and switching in the largest two offices, migrated email security to Microsoft Defender, and set up tested M365 and practice-management backups. The follow-up reviewed the documented technical safeguards. The practice retains responsibility for its overall compliance program.
"After working with Rango technologies for many years, I would not recommend anyone else for any kind of I.T. services."
— Gabriel D., Google review
Frequently asked questions
Do you sign a BAA?
Yes, for every medical or dental client on engagement.
Do you understand Dentrix, Eaglesoft, OpenDental, athenahealth, etc.?
Yes. We've supported every major dental and medical practice-management system in use across South Florida. We handle vendor escalations directly.
Can you help us prepare for a HIPAA audit?
Yes. Most engagements produce the Security Risk Analysis, policies, training records, and incident-response plan as part of the standard service. When OCR asks, you can respond.
How fast is support when a chair-side workstation goes down?
15-minute remote acknowledgement for critical incidents, 24/7, for managed-service clients; on-site response typically under 4 hours in Miami-Dade during business hours. In Broward, we come on-site during business hours.
What about CBCT, digital X-ray, and imaging servers?
We support the networking, Windows Server, backup, and security aspects of imaging environments. For the imaging software itself we work with your imaging vendor and handle the infrastructure side.
Can we restrict who enters the server room and the records area?
Yes. We deploy restricted-area access with a full audit trail, so operatories, server rooms, and records storage each have their own credential list, and every entry is logged with a timestamp and a name you can produce during a review. Credentials are revoked the day someone leaves, not at the next rekey.
Run your practice — we'll run the technology behind it.
A free practice IT review checks your HIPAA posture, imaging-system readiness, backup recovery, and common failure points. No obligation, no audit pressure.